We are Pelican Healthcare, a leading manufacturer of disposable medical products for the UK healthcare market.

Our story

We are committed to providing products that give the best comfort, security and flexibility possible for everyday life. Manufacturing disposable products for stoma care has been our speciality since the company was formed in 1994.

In 2007, Pelican Healthcare was bought by T G Eakin Limited, a world renowned producer of specialist medical adhesives and wound care products. We are now part of the Eakin Healthcare Group of companies and our stoma care products are available under the Eakin brand in an increasing number of international locations.

More recently, we have transformed our spacious premises in Cardiff into a state-of-the-art manufacturing and distribution centre. We also share a joint Research and Development facility based in Northern Ireland with our parent company, T G Eakin Ltd. Our purpose is to bring innovative, quality products to market for the benefit of our customers.

Quality Assurance

At Pelican Healthcare we are focused on providing quality products which are manufactured to the highest standards. Continual improvement is the hallmark of our activities.

We are proud to hold full accreditation for ISO 13485:2016

We are recognised as an Investor In People. In addition to this we have made ‘The Employer Pledge’ to invest in our staff’s key skills.

All our products are CE marked in accordance with the European Directive 93/42/EEC.

Mission Statement

At Pelican Healthcare we will improve the quality of life of our customers through the provision of world class medical products and excellence of service.

Our daily work and customer and colleague relationships should always reflect our core values which are:

  • Quality
  • Integrity
  • Service
  • Trust
  • Innovation
  • Value
BHTA Partnership

What is the BHTA

At Pelican Healthcare we are committed to conforming to the highest standards in our industry and therefore proud members of the BHTA – British Healthcare Trades Association

Founded in 1917 the BHTA is the oldest and largest healthcare association. As a member of the BHTA we adhere to a Code of Practice ensuring you can receive advice and guidance. The Code of Practice has been granted full Office of Fair Trading approval under the Consumer Codes Approval Scheme (CCAS). BHTA is the first trade body within the Healthcare industry to have an approved code, which is now overseen by the Chartered Trading Standards Institute.

The BHTA code of practice can be found here

A copy of our BHTA certificate can be found here

How to complain?

Unfortunately, sometimes things do go wrong. If you feel for any reason that you need to speak with someone at the BHTA, you can follow the instructions on this page which will help you further. Click here for more details.

Your opinion matters

If you recently bought a product or service from a member of the British Healthcare Trades Association please let BHTA know your opinions here.

Our Friends and Fundraising Partners

Mind – for better mental health

We were delighted to support Mind as our charity of the year for 2018/19

We were delighted to support #GetYourBellyOut as our Fundraising Partner of the Year for 2016/17.

The award winning #GetYourBellyOut campaign raises awareness of Inflammatory Bowel Disease on a global scale. From humble beginnings the campaign has blossomed with it’s ‘bellies’ having helped to raise over £60,000 for the charity Crohn’s and Colitis UK.

Everyone at Pelican Healthcare are delighted to be able to work with #GetYourBellyOutthroughout the year to raise money for Crohn’s and Colitis UK. We’ll be raising money in a variety of ways, including dress down days, bake sales and much more.

If you would like to find out more about #GetYourBellyOut and the support they offer then please click here to visit their website.

We work with a number of associations and charities, which are all important to us, to bring you all the support and advice you need at every step of the way.

Colostomy UK is a national charity that offers support and advice to people with stomas and to their families and carers.

Tel: 0800 328 4257

IA, the Ileostomy and Internal Pouch Support Group (formerly known as the Ileostomy Association of Great Britain and Ireland), is a mutual support group which has the primary aim of helping people who have had their colon removed.

Tel: 0800 0184 724

The Urostomy Association (UA) was formed to assist people who are about to undergo or who have undergone surgery resulting in a urinary diversion/ileal conduit. The Association was founded at the Christie Hospital in 1971 by a group of people who realised the special needs of persons with a urostomy.

Tel: 01889 563191

Crohn’s and Colitis UK is a nationwide charity who’s mission is to work with all those affected by inflammatory bowel diseases, in particular Crohn’s Disease and Ulcerative Colitis, to achieve a better quality of life, improve services and fund crucial research.

Crohn’s and Colitis UK were Pelican Healthcare’s charity of the year for 2015/16.

Tel: 01727 830 038

Bowel Cancer UK is determined to save lives and improve the quality of life for all those affected by bowel cancer. Bowel Cancer UK were Pelican Healthcare’s charity of the year for 2014/15.

Tel: 020 7940 1760

Breakaway is the only UK wide charity offering support to children with bladder and/or bowel diversions/dysfunction and their families. Since 2006 Breakaway has helped around 300 families, taking them out of isolation and helping them to realise that they are not on their journey alone.

Tel: 01283 240253

The Junior Ostomy Support Helpline (JOSH) supports families across the UK with children affected by incontinence issues. They offer a free, confidential and 24-hour helpline, set up to provide support for parents of children who have had bladder or bowel surgery, resulting in a stoma or bladder augmentation.

Tenovus Cancer Care is the leading cancer charity in Wales, bringing treatment, emotional support and practical advice to where it matters most; the heart of the community and through their vita research, they offer hope. Whenever you need them, they will be there for you. Available 365 days a year.

Tel: 0808 808 1010